Shipping & Returns

Shipping Policy

At Pulink, we strive to deliver your orders quickly and securely.

Orders are processed within 1–3 business days after payment confirmation.
Estimated UK delivery time is 5–10 business days.
International delivery (where available) typically takes 7–20 business days.
Delivery times are estimates and may vary due to courier delays or customs processing.
Tracking information will be provided whenever available.
Please ensure your shipping address is accurate before completing your order, as we cannot be responsible for delays caused by incorrect information.

We want you to shop with confidence at Pulink.

You may return eligible items within 14 days of receiving your order, in accordance with UK consumer law.
Returned items must be unused, in their original condition, and include all original packaging.
Refunds are processed after the returned item has been received and inspected.
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can arrange a replacement or refund.
Return shipping costs are the customer's responsibility unless the item is faulty or the wrong product was sent.
For any return or exchange request, please contact us at pulinkstore@gmail.com