Question 1

How long does shipping take?

Accepted Answer

Orders are processed within 1–3 business days. Delivery within the UK typically takes 5–10 business days.

Question 2

Can I track my order?

Accepted Answer

Yes. Once your order has been shipped, you'll receive a tracking number by email whenever available.

Question 3

What if my item arrives damaged or defective?

Accepted Answer

Please contact us within 48 hours of delivery at pulinkstore@gmail.com. We'll arrange a replacement or refund as quickly as possible.

Question 4

Is my payment secure?

Accepted Answer

Absolutely. All payments are processed through trusted and secure payment providers using encrypted technology.

Question 5

Can I return my order? (cópia) (cópia)

Accepted Answer

Yes. Eligible items can be returned within 14 days of delivery, in accordance with UK consumer law.

Question 6

How can I contact Pulink?

Accepted Answer

For any questions or support, email us at pulinkstore@gmail.com. Our team will respond as soon as possible.

Pulink Help Center

Frequently asked questions